Guest Services

 The James Chicago offers these services for our guests’ comfort and convenience:

  • Complimentary Wi-Fi throughout the hotel
  • 24-hour concierge
  • 24-hour in-room dining
  • 24-hour Business Networking Lounge with iMacs and printing
  • 24-hour fitness center and Urban Wellness program offerings
  • Enjoy convenience at your fingertips with The James Hotels Mobile App and in-room tablet offering an intuitive way to discover our amenities and services
  • HD Smart TVs in meeting spaces and guestrooms featuring content streaming from personal devices, an interactive program guide boasting local attractions, dining options, spa services and more.
  • Complimentary mezzanine office/workspace
  • Nightly turndown upon request
  • Check-in at 2pm, Check-out at 2pm
  • Laundry & dry cleaning
  • Shoe shine service
  • Pets Welcome amenities by hotel partner, Shinola, include plush beds, leather leashes and collars, treats and more
  • lil' james offerings for our littlest travlers
  • In-room greenery provided by Sprout Home
  • 7,000 sq. ft of meeting and event space
  • Valet parking ($65 per day with in/out privileges)
  • Bowers & Wilkins Zeppelin Mini iPod speakers in suites
  • PUBLIC bikes for adults and Paul Frank child city bikes (based on availability at time of request)
  • Complimentary triple-filtered water
  • Eco-friendly pillow options from Keetsa
  • Non-smoking guestrooms and suites